TERMS AND
CONDITIONS

These Terms & Conditions (“Terms”) govern your access to theoddchild.com and your purchase or use of digital products offered by The Odd Child (“we,” “us,” or “our”). By using this website or placing an order, you agree to these Terms, subject to any rights that applicable law does not permit us to limit. If you do not agree, please do not place an order.

We offer downloadable digital resources, which may include AI prompt packs, business templates, creator tools, planning systems, automation resources, audio assets, guides, and bundles. Product pages describe the included files, format, intended use, and any specific licence conditions. Please review those details before purchasing. Any product-specific terms supplied with a download take precedence over the general licence language below where they expressly differ.

Unless a product listing explicitly says otherwise, purchases do not include physical goods, ongoing consulting, custom work, software subscriptions, or guaranteed future updates.

Prices are displayed in Canadian dollars (CAD) unless the checkout expressly indicates another currency. Applicable taxes, when required, and the final order total will be shown during checkout. We may change future prices and product offerings without notice, but this will not retroactively change an accepted order.

Payments are processed through third-party payment providers. We do not ask customers to send payment-card details by email. Orders are subject to successful payment authorization and applicable fraud-prevention checks.

Digital purchases are generally delivered through the download link or access instructions provided after a successful checkout, and may also be available through your order confirmation email or account. Delivery times can vary due to payment checks or technical issues. You are responsible for providing a valid email address and maintaining access to the device and applications needed to open the files.

If your download link fails or a file appears damaged or incomplete, please contact Customer Support with your order details so we can investigate.

Purchasing a digital product grants you a limited, non-exclusive, non-transferable licence to use the downloaded material as described on its product page and in any licence included with the files. You do not acquire ownership of the underlying copyright or other intellectual property.

Unless a product expressly includes resale or redistribution rights, you may not sell, share, upload, sublicense, redistribute, or provide the original files, prompt collections, templates, guides, or source assets as standalone products or in a competing library. You must not remove copyright or licence notices.

Some products may permit commercial use of work you create using the materials. Commercial use does not automatically grant the right to resell the original files or claim that the original materials were authored by you. Where a product includes a specific commercial-use licence, follow that licence.

AI prompts, examples, workflows, and automation resources are educational and productivity tools. They may require access to independent third-party AI platforms, which can have separate terms, costs, and availability. We are not affiliated with or endorsed by those platforms unless expressly stated.

AI output can be inaccurate, incomplete, biased, or unsuitable for a particular purpose. You are responsible for reviewing, editing, verifying, and lawfully using any generated output before publishing it, relying on it, or supplying it to customers. Our materials do not provide legal, financial, medical, or other regulated professional advice.

Because our products are digital, refund eligibility and the process for reporting delivery problems are explained in our Refund & Download Policy. That policy forms part of these Terms. Nothing in these Terms or that policy excludes remedies or consumer rights that cannot lawfully be waived.

You agree not to misuse the website, interfere with its security or functionality, attempt unauthorized access, upload malicious content, or use the website or digital products for unlawful purposes. We may restrict access where reasonably necessary to protect the website, other customers, or our legal rights.

Our brand, website text, graphics, downloadable materials, and original product content are protected by applicable intellectual-property laws. Third-party names, trademarks, software, and platforms remain the property of their respective owners. References to them are descriptive and do not necessarily imply partnership or endorsement.

We work to keep product descriptions, prices, and downloads accurate, but occasional errors or interruptions may occur. We may correct website information and modify or discontinue products. If a material error affects an order, we will contact the customer about an appropriate remedy consistent with applicable law.

To the extent permitted by applicable law, our digital resources and website are provided without guarantees of specific business results, sales, audience growth, productivity improvements, compatibility with every system, or uninterrupted service. Any examples are illustrative, not promises of outcomes.

Nothing in these Terms limits liability or statutory rights where doing so would be unlawful. Subject to that restriction, we are not responsible for indirect or consequential losses arising from use of digital products or reliance on AI-generated output. Any applicable liability limit must be interpreted consistently with mandatory consumer-protection law.

Our handling of personal information is described in our Privacy Policy. Please review it to understand how information relating to orders, account access, and customer support may be processed.

These Terms are intended to be governed by the laws of Alberta, Canada, and applicable Canadian federal law, subject to mandatory laws and protections that apply to you as a consumer. Nothing here removes rights that applicable legislation grants you.

We may update these Terms to reflect changes in our products, operations, or legal requirements. The effective date above identifies the current version. Updated Terms will be posted on this page; changes will apply prospectively unless applicable law provides otherwise.

For purchase questions, licence clarification, download assistance, or concerns about these Terms, use our Contact & Customer Support page. Please include your order number when contacting us about an existing purchase.

Related policies: Refund & Download Policy · Privacy Policy